Urinary catheter care at home in Madrid
A delicate kind of care, in delicate hands
Placement and changes with complete privacy. Without the journeys nobody enjoys.
Why at your home
The most intimate care is best given behind your own door
Travelling with the catheter, waiting your turn and explaining your case to someone new each time adds weight to a care that is already delicate. At home it happens calmly, discreetly, with the door closed.
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In your bedroom, not a corridor
We arrive in plain clothes, no uniforms announcing anything, and the moment stays between you and the person caring for you. No shared rooms, no extra eyes.
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The catheter change comes to you
Crossing Madrid with a catheter and a bag is uncomfortable and more exposing than it should be. We keep the calendar, and the change happens at home, on its date.
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If something goes wrong, you're not alone
The same professional at every visit and a direct WhatsApp line for the fever, the leak or the doubt at odd hours. You know who to write to — and that person knows your case.
Any doubt, write to me — day or night The complete catheter cycle
From placement to removal, without leaving home
Placement, scheduled change and removal, with your doctor's prescription and the same professional following the case from start to finish.
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Catheter placement
With a medical prescription, sterile technique and all the calm the moment calls for. We explain every step before taking it.
With prescription - 02
Scheduled change
Permanent catheters are changed every few weeks depending on the type. We keep the calendar and let you know beforehand.
We remind you of the date - 03
Catheter removal
When your doctor says so, we remove the catheter at home and stay attentive until everything is back to normal.
Single visit - 04
Care and education
Daily hygiene, handling the drainage bag and warning signs: we teach whoever does the caring, so the day-to-day stays easy.
For the carer
Nasogastric tube or another device? Tell us about your case on WhatsApp: if it falls within our remit, we take it on; if not, we tell you who to turn to.
How we do it
The technique is learned. The tact is practised.
A catheterisation is not just a procedure — it is a vulnerable moment for the person receiving it. That is why our protocol has two halves, the sterile one and the human one, and both are always kept.
- The same professional at every change, who already knows the case
- Never rushed — the visit lasts as long as it needs to
- Door closed, only what is essential uncovered, always with respect
- We arrive in plain clothes; nobody in the building will know why we came
- Whoever does the caring leaves the visit knowing what to do and what to watch
How we work
Three steps between your message and feeling better
You write, we assess your case and a nurse knocks on your door. That direct — no paperwork, no waiting rooms.
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Get in touch
Message us on WhatsApp or call. A nurse replies — not an answering machine — and within minutes.
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We assess
We listen to your case, answer every question and propose a clear plan. No obligation.
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We care for you
Your assigned nurse comes to you at the time you agree, and we stay in touch after every visit.
Or call us on 614 78 75 46 · free consultation, 24/7
We speak English
Care in English, from your first message to the visit
Being unwell far from home is hard enough without translating it. With duocare, nothing gets lost along the way.
- English
- Français
- Italiano
- Español
- Català
Searching in English but more at ease in another language? Just say so in your first message — the visit happens in whichever of the five suits you best.
- The message
Write to us in English
Explain what's happening in your own words on WhatsApp, and book your visit without a single form in Spanish.
- The visit
Your visit, in English
Your nurse explains the treatment, answers your questions and leaves you clear instructions — all in English.
- The follow-up
Follow-up in English
After every visit we check in with you, so you always know how your recovery is going and what comes next.
Free consultation, no obligation — a nurse replies in English.
What families say
4.9 out of 5 stars on Google
More than 1,000 home visits across the Community of Madrid — many of them, delicate care that deserved to stay at home. Reviews translated from the Spanish originals.
Guarantees
We come through your door, credentials first
Opening your home to someone takes trust, and trust is earned with real guarantees, not promises.
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Registered nurses
The whole team is registered with the Madrid College of Nursing (CODEM) and verified.
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Authorised healthcare provider
Licensed by the Community of Madrid to provide healthcare at home.
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Professional liability insurance
Every visit is covered by professional liability insurance.
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Certified medical supplies
Single-use, brought by us and included in the visit — there's nothing for you to buy.
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Clinical waste management
Whatever comes into your home leaves with us, handled according to regulations.
Frequently asked questions
Common questions about catheter care at home
And for your specific case, a discreet WhatsApp conversation clears it all up.
How often is a urinary catheter changed?
It depends on the material: latex catheters are usually changed every 3-4 weeks and silicone ones can last up to 2-3 months, always following your doctor's instructions. We keep the calendar and let you know when the change is coming, so the date never slips.
Does catheterisation hurt?
The idea troubles people more than the act: with proper lubrication, correct technique and no rushing, it's an uncomfortable but brief and bearable procedure. Doing it at home, with privacy and time, makes it far easier than in a clinic with a queue.
What warning signs should I watch for with a catheter?
Fever, cloudy or foul-smelling urine, heavy bleeding, new pain, leaks around the catheter or urine stopping altogether: with any of these, call your medical team or call us. On the first visit we leave this list in writing with whoever cares for you.
Can I ask for a female or a male nurse?
Yes: we understand that in such an intimate procedure comfort matters, and we try to accommodate your preference when assigning the professional. Say so without hesitation when you write — nobody will ask you to explain.
How much does catheter care at home cost in Madrid?
It depends on the type of visit (placement, change or removal) and your area; the price is fixed, agreed beforehand, and travel is included. The WhatsApp consultation is free and confidential.
Anything else you need?
Other services in your home
Wound care, injections, vaccinations and catheter care have their own pages in English; the rest are in Spanish for now — or just ask us in English on WhatsApp.
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Wound care at home
Post-surgery care, stitch removal, ulcers and chronic wounds.
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Injections at home
Intramuscular, subcutaneous and intravenous, supplies included.
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Vaccinations at home
Flu, shingles, pneumococcus and full schedules, without queues.
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Blood tests at home
Sample collection at home and digital lab results.
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Fertility support
Daily hormone medication and support throughout your cycle.
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Patient care
Day or night shifts and respite for the main carer.
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IV therapy at home
Drips prescribed by your doctor, administered and monitored at home.
Discretion from the very first message
Need catheter care at home?
Tell us about your case and your area — in complete confidence. We advise you, give you a fixed price and arrange the visit, with no journeys involved.
A nurse answers 24 hours a day, 7 days a week — in English.
- Free consultation
- Reply within minutes
- Registered nurses