Patient care at home in Madrid
Sleep tonight, we keep watch
Day and night shifts for your loved one. For you, real rest. And we speak English.
Why delegate
Caring also means letting yourself be helped
Sleepless nights, an ear always half-open and the guilt of not reaching everything wear down the most devoted carer. With a professional keeping watch at home, rest stops being a luxury — and your loved one is never alone.
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You rest, truly
With a nurse keeping watch — not just keeping company — you switch off the alert for every noise and win back, night after night, your sleep and your strength.
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Clinical judgement at home
A fever that starts, skin that gives a warning, a dose that doesn’t add up — a nurse spots in time what other eyes miss.
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Respite without new faces
We aim to send the same professional every time: she knows the patient and their routines, and hands you a clear report after every shift.
Care formats
From one night’s respite to a daily shift, made to measure
One night off to breathe or a stable shift every week — tell us your situation and we’ll shape the format with you.
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Night shift
A professional keeps watch while the house sleeps: medication, position changes, monitoring… and you, at last, eight hours straight.
The most requested - 02
Day shift
Continuous care in 8-12 hour shifts: personal hygiene, medication, mobilisations and company with clinical judgement.
8-12 hours - 03
Respite for the carer
Single nights or weekends so the person who cares every day can recover their strength. Asking for it isn’t failing — it’s how you last.
Single nights - 04
Back home after hospital
The first days after discharge concentrate the scares. A professional at home turns them into a controlled routine.
Post-hospital
If your loved one is bedbound, our nurse’s guide to pressure ulcers at home (in Spanish) is worth a look — prevention is half the care. And if what you need is someone at the HOSPITAL bedside, that has a page of its own.
The difference nobody explains
Carer, nursing assistant or nurse? It depends on the night
Most agencies simply offer "night carers". But when there is night-time medication, catheters, wounds or a risk of complications, the difference shows exactly when it matters most: a carer, at best, raises the alarm if something goes wrong; a nurse detects it and acts. With the right profile, someone keeps watch — and you finally sleep.
Carer
- Company and supervision
- Help with everyday life
- Raises the alarm if something goes wrong
Nursing assistant
- All of the above
- Hygiene and mobilisations with proper technique
- Position changes to prevent pressure sores
Registered nurse
- All of the above, with clinical judgement
- Medication, wound care and catheters
- Detects the complication and acts in time
Tell us the case and we’ll tell you honestly which profile it needs — sometimes the answer is the simplest one, and we’ll say so all the same.
How we work
Three steps between your message and feeling better
You write, we assess your case and a nurse knocks on your door. That direct — no paperwork, no waiting rooms.
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Get in touch
Message us on WhatsApp or call. A nurse replies — not an answering machine — and within minutes.
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We assess
We listen to your case, answer every question and propose a clear plan. No obligation.
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We care for you
Your assigned nurse comes to you at the time you agree, and we stay in touch after every visit.
Or call us on 614 78 75 46 · free consultation, 24/7
We speak English
Care in English, from your first message to the visit
Being unwell far from home is hard enough without translating it. With duocare, nothing gets lost along the way.
- English
- Français
- Italiano
- Español
- Català
Searching in English but more at ease in another language? Just say so in your first message — the visit happens in whichever of the five suits you best.
- The message
Write to us in English
Explain what's happening in your own words on WhatsApp, and book your visit without a single form in Spanish.
- The visit
Your visit, in English
Your nurse explains the treatment, answers your questions and leaves you clear instructions — all in English.
- The follow-up
Follow-up in English
After every visit we check in with you, so you always know how your recovery is going and what comes next.
Free consultation, no obligation — a nurse replies in English.
What families say
4.9 out of 5 stars on Google
More than 1,000 home visits across the Community of Madrid — among them, families who got back to sleeping through the night. Reviews translated from the Spanish originals.
Guarantees
We come through your door, credentials first
Opening your home to someone takes trust, and trust is earned with real guarantees, not promises.
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Registered nurses
The whole team is registered with the Madrid College of Nursing (CODEM) and verified.
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Authorised healthcare provider
Licensed by the Community of Madrid to provide healthcare at home.
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Professional liability insurance
Every visit is covered by professional liability insurance.
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Certified medical supplies
Single-use, brought by us and included in the visit — there's nothing for you to buy.
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Clinical waste management
Whatever comes into your home leaves with us, handled according to regulations.
Frequently asked questions
Common questions about patient care
And for your specific situation, a calm conversation is worth more than a thousand pages.
What is the difference between a carer, a nursing assistant and a nurse?
A carer keeps company and helps with everyday life; a nursing assistant adds healthcare training for hygiene, mobilisations and clinical support; a nurse, on top of that, can administer medication, do wound care, manage catheters and detect complications in time. We advise you honestly on which profile your case needs — without overselling.
What exactly does the professional do during a night shift?
She watches over rest and vital signs, administers the night-time medication, does the position changes that prevent pressure ulcers, helps with trips to the bathroom and responds to any incident. In the morning, whoever takes over receives a clear report of how the night went.
Can I book single nights only, with no commitment to whole weeks?
Yes: many families start with one or two nights of occasional respite — a trip, exhaustion at its limit, a weekend — and then decide whether they want continuity. The service adapts to your situation, not the other way round.
Will it always be the same person?
We aim for maximum continuity: in recurring services we assign a reference professional so the patient knows her and the routine works. If long shifts require some rotation, the team shares the report of every shift.
How much does patient care at home cost?
It depends on the professional profile (nurse or nursing assistant), the shift and the frequency, with better conditions for packs of several nights. We give you a fixed quote once we know the case — the WhatsApp consultation is free and carries no obligation.
I’m exhausted from caring — can I really delegate without feeling guilty?
You can and you should: a carer who collapses can’t care for anyone, and delegating the nights or a few hours doesn’t take away your role as a son, partner or sister — it gives it back to you. We see it every week: resting makes you a better carer, not a worse one.
Anything else you need?
Other services in your home
Each service has its own page with the full detail (in Spanish — or just ask us in English on WhatsApp). If what you need isn’t listed, ask: we can almost certainly help.
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Wound care at home
Post-surgery care, stitch removal, ulcers and chronic wounds.
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Injections at home
Intramuscular, subcutaneous and intravenous, supplies included.
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Vaccinations at home
Flu, shingles, pneumococcus and full schedules, without queues.
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Blood tests at home
Sample collection at home and digital lab results.
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Fertility support
Daily hormone medication and support throughout your cycle.
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IV therapy at home
Drips prescribed by your doctor, administered and monitored at home.
Rest can be organised too
Shall we talk about your loved one’s care?
Tell us their situation and yours. We’ll propose the right format and the right profile, with a fixed quote — and this very week you could sleep soundly again.
A nurse answers 24 hours a day, 7 days a week — in English.
- Free consultation
- Reply within minutes
- Registered nurses